Terms and Conditions - Kaizen Online

Last Updated: March 10, 2026

Introduction

These Terms and Conditions govern the use of pay.kaizengoa.com, a website operated by Kaizen Wellness.

This website is used to process payments for workshops, coaching sessions, and digital learning experiences offered through Kaizen Wellness.

Programs and services purchased through this platform may be delivered through journey.kaizengoa.com or other Kaizen platforms.

By accessing this website or making a purchase through our payment pages, you agree to be bound by these Terms and Conditions.

Services

Kaizen Wellness provides access to workshops, coaching sessions, digital courses, and related learning experiences focused on personal growth and wellbeing. Details regarding each offering, including pricing and delivery format, will be described on the relevant registration or checkout pages.

Payments

All payments made on pay.kaizengoa.com are processed securely through Razorpay Software Private Limited, a third-party payment gateway. By completing a transaction, you agree to provide accurate payment information and authorise the processing of the payment for the selected service or program. Kaizen Wellness does not store sensitive financial information such as credit card numbers.

Access to Programs

After successful payment, participants may receive access to programs, sessions, or digital content hosted on journey.kaizengoa.com or other Kaizen platforms. Access details will typically be shared through email or through the relevant learning platform.

Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy, which is available on this website. By making a purchase, you acknowledge that you have reviewed and agree to the terms described in that policy.

Intellectual Property

All course materials, workshop content, recordings, and educational resources provided by Kaizen Wellness are the intellectual property of Kaizen Wellness or its collaborators. Participants may access these materials for personal learning purposes only.

Content may not be reproduced, distributed, recorded, or shared publicly without prior written permission.

User Conduct

By participating in Kaizen programs or accessing our platforms, users agree to engage respectfully with facilitators, participants, and community members. Kaizen Wellness reserves the right to restrict access to services if a participant engages in behaviour that disrupts the learning environment or violates these terms.

Limitation of Liability

Kaizen Wellness provides educational and personal development services intended to support learning and wellbeing.

Participation in any workshop, program, or coaching session is voluntary. Kaizen Wellness shall not be held liable for any direct or indirect damages arising from participation in these services. Participants are responsible for their own decisions, actions, and outcomes.

Health and Personal Responsibility

Kaizen Wellness programs may involve physical activity, breathwork, meditation, or other wellness practices. Participants are responsible for ensuring they are medically fit to participate.

If you have any medical condition or health concern, you are advised to consult a qualified healthcare professional before participating in any program offered by Kaizen Wellness. Participation in any workshop, session, or program is voluntary and undertaken at the participant’s own discretion.

Force Majeure

Kaizen Wellness shall not be liable for failure or delay in performing its obligations if such failure or delay results from events beyond its reasonable control. These may include, but are not limited to:

• natural disasters

• government regulations or restrictions

• pandemics or public health emergencies

• internet or technology failures

• power outages

• strikes or civil disturbances

In such circumstances, Kaizen Wellness reserves the right to reschedule programs, modify delivery formats, or cancel services. Where appropriate, participants may be offered a rescheduled session or refund in accordance with the Refund Policy.

Changes to Services

Kaizen Wellness reserves the right to modify, reschedule, or update program content, schedules, or delivery methods when necessary.

Participants will be informed of significant changes whenever reasonably possible.

Changes to These Terms

These Terms and Conditions may be updated from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after updates indicates acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or services offered by Kaizen Wellness shall be subject to the jurisdiction of courts located in Goa, India.

Contact

For questions regarding these Terms and Conditions, please contact:

Kaizen Wellness
Email: hello@kaizengoa.com
Location: Goa, India